Clean, empty apartment unit ready for its next resident

Service 01 · Hidden Gem Restoration

Complete Property Turns & Make-Ready

Coordinated move-out to move-in preparation, including approved cleaning, painting, flooring, repairs, trash-outs, and final readiness tasks.

Service 01

What This Service Covers

  • Initial walkthrough and scope review
  • Trash-out and approved debris removal
  • Move-out or make-ready cleaning
  • Paint and surface touch-ups
  • Carpet, tile, and hardwood work
  • General repairs and punch-list items
  • HVAC, plumbing, and electrical coordination
  • Landscaping and exterior cleanup
  • Final walkthrough and completion documentation when included

Common Needs Addressed

  • Vacant units between residents
  • Properties returning from a move-out in worn condition
  • Homes being prepared for lease-up or for market
  • Portfolios with recurring turn volume that need one coordinated scope

General Process

  1. Submit the request

    Send the property address, requested services, desired completion date, access instructions, photos, and known conditions.

  2. Review the scope

    HGR reviews the request, confirms whether an on-site assessment is needed, and identifies questions or trade coordination requirements.

  3. Approve the work

    You receive the applicable scope, estimate, and authorization requirements before scheduling, unless a service agreement states otherwise.

  4. Schedule and complete

    HGR coordinates the approved work based on access, material availability, property conditions, and service capacity.

  5. Close out the request

    HGR provides the agreed completion information and invoice. Conditions found outside the approved scope require authorization first.

Who this service is for

Property management companies, multifamily and apartment operators, single-family rental portfolio managers, investors, and owners preparing a property for its next use.

What you can expect

One coordinated scope instead of separate vendors, an estimate and authorization before work is scheduled, organized sequencing of the approved work, and completion notes, photographs, and invoice as agreed.

Request Complete Property Turns & Make-Ready

Share the property address, the work needed, desired timing, and access details. HGR will review the request and follow up about scope, availability, and next steps.