Clipboard and pen on a wooden work surface

Request Service

Tell Us What the Property Needs.

Share the property address, the issue or work needed, and your preferred contact method. HGR will review the request and contact you regarding scope, next steps, and scheduling availability.

Start Your Request

Safety notice

If there is an active fire, suspected gas leak, downed power line, structural collapse, or immediate danger, contact 911 and the appropriate utility or emergency authority. Submitting a website form does not dispatch emergency services.

Hidden Gem Restoration

Request Service

Submitting this form does not confirm acceptance, pricing, dispatch, or scheduling.

Photo uploads are not available on this form. If you have photos of the property or damage, mention it here and our team will request them when we follow up.

Preferred contact method

Required. Submitting a website form does not dispatch emergency services.

What Happens Next

  1. Submit the request

    Send the property address, requested services, desired completion date, access instructions, photos, and known conditions.

  2. Review the scope

    HGR reviews the request, confirms whether an on-site assessment is needed, and identifies questions or trade coordination requirements.

  3. Approve the work

    You receive the applicable scope, estimate, and authorization requirements before scheduling, unless a service agreement states otherwise.

  4. Schedule and complete

    HGR coordinates the approved work based on access, material availability, property conditions, and service capacity.

  5. Close out the request

    HGR provides the agreed completion information and invoice. Conditions found outside the approved scope require authorization first.